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For assistance with specific programs, products, benefits and services, contact these NAPA Auto Care Associate Vendor Partners

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360 Payments - Credit Card Processing

David Fenyvesi
Jesse Meddaugh
[email protected]

Customer Support: 855-360-0360
Website: 360payments.com/

Apprentice Program

NAPA Training Service Center

ASE

Customer Service
Customer Support: (703) 669-6609
Website: ase.com/

asTech Mechanical | Remote OEM Solutions (Repairify)

Customer Support: 1-888-416-1166
Website: astech.com/landing/napa/

ATI

Jim Silverman

AT&T

Andre Williams
Business Line Related: 404-713-9883
Locations: www.att.com/storelocator
Wireless: www.att.com/wireless

AutoNetTV - NAPA Smart Sign, NAPA Service Assistant, Lobby TV and Custom Videos

Jay Sorensen, National Accounts Manager
801-692-1508

AutoNetTV Customer Support/Sales
801-901-7909

AutoServe1 - Digital Vehicle Inspection (DVI)

Existing customer questions:
1-800-268-3437 Ext. 1
Email: [email protected]

New customers use this link to get a Demo: partner.autoserve1.com/napa-auto-care/

Sales contact:
Stephen Kessler
289-834-2195
Email: [email protected]

Autotech Training

NAPA Training Service Center

AutoVitals - Digital Vehicle Inspection (DVI)

Lauren Thunen

cbCharge - Corporate Billing

Jeff Leavitt

ChatterText

Christian Edwards - Print + Graphics

Support for:
- New Member Welcome Kit
- Free Metal Tacker Sign
- Print Marketing Collateral
- Fleet Materials
- NAPA CSI (Ask.Listen.Retain) Kit Fulfillment

Cintas

Andy McBrayer

Demandforce - CRM

Erica Watson

Epicor - CRM

Gold Certified Program

Hannah Klausman

Helm - PROoffice Items

Auto Care Key Pick Up Box - KMS SpeedBox

Support Line

KUKUI

Mike Giblin, Sr. Director Partner Development

LegalShield

Tom von Jess

Mitchell 1 Social CRM

Marcus Mackell

Moving Targets - Print and Digital Marketing

Jay Siff
800-926-2451 Ext 113

NAPA Auto Care APP

Joe Miele

NAPA Credit Card Consumer Financing (formerly NAPA EasyPay)

Kwane Stokes
954-415-5523

New Location Enrollment Assistance
1-855-710-3811

Existing Location Assistance
1-800-333-1082
[email protected]

NAPA CSI - ASK LISTEN RETAIN: Free Customer Feedback (CSI) Program

Peter Kmyta

NAPA Insurance Center

Dan Pierro

National Truck & Trailer Services (NTTS)

Shane Goebel

Net Driven - Digital Marketing Solutions

Aubrey Amborn

NOVUS Glass Repair & Replacement

Optimize Digital Marketing

On-Hold Messaging

Janet Greenberg

PROimage Program

Hannah Klausman

PROimage Exterior and Elements

NAPA Resource Center

PROLink

Bob Hammer

ProsperFleet

Customer Service

RepairPal

J'aime Davis

Repair Shop of Tomorrow (RSOT)

Dave Justice

NAPA SAFEPAY+ (Merchant Services)

Solera | Identifix | Audatex Program

National Accounts Manager:
Darren Stuart
Email: [email protected]
Phone: 559-909-2617

National Accounts Sales Manager:
Stephanie Gromacki

Email: [email protected]
Phone: 612-409-8876

National Account
Phone: 612-409-8876
Email: identifix.com

Solera | Identifix | Audatex Program
858-946-1900
audatex.us

SRP (Windshield Chip Repair Kit)

800-728-1817

SRP Product Website: napashopsrp.com

Sonsio/Warranty Support

Peace of Mind Warranty Claims:
Local Labor claims: 800-548-0795
Peace of Mind Support: 800-452-NAPA

Gold Certified Warranty Claims:
Gold Certified Local Labor claims: 844-403-4653
Gold Certified Support: 1-833-889-4653

SOLTEC

Customer Service

Titan Road Hazzard

Bill Vilardell

TRACS

Dan Garcia
NAPA TRACS
[email protected]

The Waterhouse Group

Vin Waterhouse

TruckDown

Peter Gordon

UpSwell Marketing

Customer Support:
866-595-7499
upswellmarketing.com

Vice President of Sales:
Wes Gibson
Email: [email protected]
Phone: 205-243-3645

Affiliate Relations Associate:
Chelsey Richards
Email: [email protected]
Phone: 678-389-4503

Valvoline Bulk Oil

Dedicated assistance for NAPA Auto Care centers:

Technical Support
Phone: 1-800-TEAMVAL

DASH Support
Phone: 1-844-382-7722
Email: [email protected]

Bulk Delivery Assistance
Phone: 1-855-870-0470
Email: [email protected]

Dedicated assistance for NAPA sales team:
Phone: 1-888-382-0699
Email: [email protected]

Vehicles for Change

Lori Connolly

Volume Rebate

Contact the NAPA Sales Tracking team for: missing rebate checks, reported missing sales, RAM support, and rebate calculation questions
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