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For assistance with specific programs, products, benefits and services, contact these NAPA Auto Care Associate Vendor Partners

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360 Payments - Credit Card Processing

David Fenyvesi
Jesse Meddaugh
[email protected]

Customer Support: 855-360-0360
Website: 360payments.com/

Apprentice Program

NAPA Training Service Center

ASE

Customer Service
Customer Support: (703) 669-6609
Website: ase.com/

asTech Mechanical | Remote OEM Solutions (Repairify)

Customer Support: 1-888-416-1166
Website: astech.com/landing/napa/

ATI

Jim Silverman

AT&T

Andre Williams
Business Line Related: 404-713-9883
Locations: www.att.com/storelocator
Wireless: www.att.com/wireless

AutoNetTV - NAPA Smart Sign, NAPA Service Assistant, Lobby TV and Custom Videos

Jay Sorensen, National Accounts Manager
801-692-1508

AutoNetTV Customer Support/Sales
801-901-7909

AutoServe1 - Digital Vehicle Inspection (DVI)

Existing customer questions:
1-800-268-3437 Ext. 1
Email: [email protected]

New customers use this link to get a Demo: partner.autoserve1.com/napa-auto-care/

Sales contact:
Stephen Kessler
289-834-2195
Email: [email protected]

Autotech Training

NAPA Training Service Center

AutoVitals - Digital Vehicle Inspection (DVI)

Lauren Thunen

cbCharge - Corporate Billing

Jeff Leavitt

ChatterText

Christian Edwards - Print + Graphics

Support for:
- New Member Welcome Kit
- Free Metal Tacker Sign
- Print Marketing Collateral
- Fleet Materials
- NAPA CSI (Ask.Listen.Retain) Kit Fulfillment

Cintas

Andy McBrayer

Demandforce - CRM

Erica Watson

Epicor - CRM

Gold Certified Program

Samantha ``Sam`` Linsley

Helm for PROoffice Items

734.468.3640
Apprentice Tool Set: 800-882-6272

Auto Care Key Pick Up Box - KMS SpeedBox

Support Line

KUKUI

Mike Giblin, Sr. Director Partner Development

LegalShield

Tom von Jess

Mitchell 1 Social CRM

Marcus Mackell

Moving Targets - Print and Digital Marketing

Jay Siff
800-926-2451 Ext 113

NAPA Auto Care APP

Joe Miele

NAPA Credit Card Consumer Financing (formerly NAPA EasyPay)

Kwane Stokes
954-415-5523

New Location Enrollment Assistance
1-855-710-3811

Existing Location Assistance
1-800-333-1082
[email protected]

NAPA CSI - ASK LISTEN RETAIN: Free Customer Feedback (CSI) Program

Peter Kmyta

NAPA Insurance Center

Dan Pierro

National Truck & Trailer Services (NTTS)

Shane Goebel

Net Driven - Digital Marketing Solutions

Aubrey Amborn

NOVUS Glass Repair & Replacement

Optimize Digital Marketing

On-Hold Messaging

Janet Greenberg

PROimage Program

Samantha ``Sam`` Linsley
PROimage Inbox

[email protected]

PROimage Exterior and Elements

NAPA Resource Center

PROLink

Bob Hammer

ProsperFleet

Customer Service

RepairPal

J'aime Davis

Repair Shop of Tomorrow (RSOT)

Dave Justice

NAPA SAFEPAY+ (Merchant Services)

Solera | Identifix | Audatex Program

National Accounts Manager:
Darren Stuart
Email: [email protected]
Phone: 559-909-2617

National Accounts Sales Manager:
Stephanie Gromacki

Email: [email protected]
Phone: 612-409-8876

National Account
Phone: 612-409-8876
Email: identifix.com

Solera | Identifix | Audatex Program
858-946-1900
audatex.us

SRP (Windshield Chip Repair Kit)

800-728-1817

SRP Product Website: napashopsrp.com

Sonsio/Warranty Support

Peace of Mind Warranty Claims:
Local Labor claims: 800-548-0795
Peace of Mind Support: 800-452-NAPA

Gold Certified Warranty Claims:
Gold Certified Local Labor claims: 844-403-4653
Gold Certified Support: 1-833-889-4653

SOLTEC

Customer Service

Titan Road Hazzard

Bill Vilardell

TRACS

Dan Garcia
NAPA TRACS
[email protected]

The Waterhouse Group

Vin Waterhouse

TruckDown

Peter Gordon

UpSwell Marketing

Customer Support:
866-595-7499
upswellmarketing.com

Vice President of Sales:
Wes Gibson
Email: [email protected]
Phone: 205-243-3645

Affiliate Relations Associate:
Chelsey Richards
Email: [email protected]
Phone: 678-389-4503

Valvoline Bulk Oil

Dedicated assistance for NAPA Auto Care centers:

Technical Support
Phone: 1-800-TEAMVAL

DASH Support
Phone: 1-844-382-7722
Email: [email protected]

Bulk Delivery Assistance
Phone: 1-855-870-0470
Email: [email protected]

Dedicated assistance for NAPA sales team:
Phone: 1-888-382-0699
Email: [email protected]

Vehicles for Change

Lori Connolly

Volume Rebate

Contact the NAPA Sales Tracking team for: missing rebate checks, reported missing sales, RAM support, and rebate calculation questions
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