For assistance with specific programs, products, benefits and services, contact these NAPA Auto Care Associate Vendor Partners
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360 Payments - Credit Card Processing
Jesse Meddaugh
asTech Mechanical | Remote OEM Solutions (Repairify)
AT&T
Andre Williams
Business Line Related: 404-713-9883
Locations: www.att.com/storelocator
Wireless: www.att.com/wireless
Locations: www.att.com/storelocator
Wireless: www.att.com/wireless
AutoNetTV - NAPA Smart Sign, NAPA Service Assistant, Lobby TV and Custom Videos
Jay Sorensen, National Accounts Manager
AutoServe1 - Digital Vehicle Inspection (DVI)
Existing customer questions:
1-800-268-3437 Ext. 1
Email: NAPA@autoserve1.com
New customers use this link to get a Demo: partner.autoserve1.com/napa-auto-care/
Sales contact:
Stephen Kessler
289-834-2195
Email: stephenk@autoserve1.com
1-800-268-3437 Ext. 1
Email: NAPA@autoserve1.com
New customers use this link to get a Demo: partner.autoserve1.com/napa-auto-care/
Sales contact:
Stephen Kessler
289-834-2195
Email: stephenk@autoserve1.com
Autotech Training
NAPA Training Service Center
AutoVitals - Digital Vehicle Inspection (DVI)
Lauren Thunen
cbCharge - Corporate Billing
Jeff Leavitt
ChatterText
Christian Edwards - Print + Graphics
Support for:
- New Member Welcome Kit
- Free Metal Tacker Sign
- Print Marketing Collateral
- Fleet Materials
- NAPA CSI (Ask.Listen.Retain) Kit Fulfillment
- New Member Welcome Kit
- Free Metal Tacker Sign
- Print Marketing Collateral
- Fleet Materials
- NAPA CSI (Ask.Listen.Retain) Kit Fulfillment
Commodore Financial
Catherine Clardy
cclardy@greatamerica.com
NAPA@commodorefinancial.com
800-487-3636
www.greatamerica.com/napa
cclardy@greatamerica.com
NAPA@commodorefinancial.com
800-487-3636
www.greatamerica.com/napa
Epicor - CRM
Alda Rodriguez
alda.rodriguez@epicor.com
916-891-2458
Melanie Sypolt
melanie.sypolt@epicor.com
330-353-5420
alda.rodriguez@epicor.com
916-891-2458
Melanie Sypolt
melanie.sypolt@epicor.com
330-353-5420
KUKUI - CRM
Mike Giblin
Mitchell 1 Social CRM
Marcus Mackell
NAPA Credit Card Consumer Financing (formerly NAPA EasyPay)
Kwane Stokes
954-415-5523
New Location Enrollment Assistance
1-855-710-3811
Existing Location Assistance
1-800-333-1082
nationalsales@synchronyfinancial.com
New Location Enrollment Assistance
1-855-710-3811
Existing Location Assistance
1-800-333-1082
nationalsales@synchronyfinancial.com
NAPA CSI - ASK LISTEN RETAIN: Free Customer Feedback (CSI) Program
Peter Kmyta
Optimize Digital Marketing
On-Hold Messaging
Janet Greenberg
Shelly Jeffries
Repair Shop of Tomorrow (RSOT)
Dave Justice
Solera | Identifix | Audatex Program
National Accounts Manager:
Darren Stuart
Email: Darren.Stuart@solera.com
Phone: 559-909-2617
National Accounts Sales Manager:
Stephanie Gromacki
Darren Stuart
Email: Darren.Stuart@solera.com
Phone: 559-909-2617
National Accounts Sales Manager:
Stephanie Gromacki
Email: stephanie.gromacki@solera.com
Phone: 612-409-8876
National Account
Phone: 612-409-8876
Email: identifix.com
Solera | Identifix | Audatex Program
858-946-1900
audatex.us
SRP (Windshield Chip Repair Kit)
Sonsio/Warranty Support
Peace of Mind Warranty Claims:
Local Labor claims: 800-548-0795
Peace of Mind Support: 800-452-NAPA
Gold Certified Warranty Claims:
Gold Certified Local Labor claims: 844-403-4653
Gold Certified Support: 1-833-889-4653
Local Labor claims: 800-548-0795
Peace of Mind Support: 800-452-NAPA
Gold Certified Warranty Claims:
Gold Certified Local Labor claims: 844-403-4653
Gold Certified Support: 1-833-889-4653
UpSwell Marketing
Jason Forrester
Valvoline Bulk Oil
Dedicated assistance for NAPA Auto Care centers:
Technical Support
Phone: 1-800-TEAMVAL
DASH Support
Phone: 1-844-382-7722
Email: support@valvoline.com
Bulk Delivery Assistance
Phone: 1-855-870-0470
Email: SupplyChainCSR@valvoline.com
Dedicated assistance for NAPA sales team:
Phone: 1-888-382-0699
Email: NAPAACC@valvoline.com
Technical Support
Phone: 1-800-TEAMVAL
DASH Support
Phone: 1-844-382-7722
Email: support@valvoline.com
Bulk Delivery Assistance
Phone: 1-855-870-0470
Email: SupplyChainCSR@valvoline.com
Dedicated assistance for NAPA sales team:
Phone: 1-888-382-0699
Email: NAPAACC@valvoline.com
Vehicles for Change
Lori Connolly
Volume Rebate
Contact the NAPA Sales Tracking team for: missing rebate checks, reported missing sales, RAM support, and rebate calculation questions
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